We are a local
business, founded 25 years ago, Specializing in supporting to continue to live their chosen lifestyle independently.

SCOOP has delivered support to over since being established some of whom have been with us since we started.

Positive Feedback

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Professional

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Affordable

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Preserve dignity

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Celebrate Individuality

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Enable freedom of choice

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about us

Support Care

Scoop offers a high quality service for vulnerable adults who may be experiencing difficulties mainlining an independent lifestyle. We have a dedicated team who are experienced in the needs of vulnerable adults who may experience mental and health related illness as well dementia related illness the service is tailored to meet individual needs.

Our Mission

To champion a good quality of life for individuals

Who We Are

We are a local, family run business based in Kesgrave. SCOOP was founded 25 years ago by our directors Sheryl and Phillip Garnham SCOOP was established as a service because Sheryl and Phillip felt strongly that there was a need to develop support for individuals living in the community. Drawing on their own experience, and evidence gained through liaising with other agencies, they established that care in the community for older people falls short of meeting the individual needs, and SCOOP was then founded! We have a clear understanding of how an individuals needs change throughout different circumstances within their lives. We provide a tailored service based on those needs, within their own home, so they can continue to live as independently as possible! We support people over the age of 18, providing a high quality service, enabling them to fulfil and maintain their chosen lifestyle, whilst being advocated for every step of the way!

What We Do

We have a large range of services that we can offer, and every client receives a package which is specific to themselves and their needs. However, some of the services we offer are;

  • Mental health support
  • Dementia and Alzheimer’s support
  • Learning disability support
  • Support with physical disabilities
  • Accessing the community
  • Social visits – lunch, coffee etc.
  • Appointments such as GP, hospital, DAS
  • Correspondence
  • Help with budgeting and utility bills
  • Light housework
  • Liaising with different professionals and services
  • Monitoring wellbeing and reporting concerns if appropriate
  • Assistance with cooking/preparing meals and maintaining a healthy diet

Support Vulnerable Adults in Your Community

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Area We Cover

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Ipswich
Felixstowe
Stowmarket
Woodbridge
Aldeburgh
Leiston
Saxmundham
Hadleigh
surrounding

Happy Customers, Happy Homes

Below are a few testimonials from a couple of our current clients, all with different support needs, and a variety of ages!

Referral and
assessment process

A referral to SCOOP can be made either via phone or email. Once this has been received, we will ask a few questions, and then a full assessment will be completed. Once the assessment has been completed, an individual support plan will then be drawn up, especially tailored to the individual! The area’s we currently cover are Ipswich and surrounding villages, Hadleigh, Stowmarket, Needham Market, Kesgrave, Woodbridge, Martlesham, Leiston, Aldeburgh, Saxmundham, Framlingham, Felixstowe and the surrounding villages to these areas. If unsure if we cover an area, please just give us a ring, as this is not an exhaustive list. Rates are available on request, and do vary depending on area.

Our
staff recruitment

SCOOP has a vigorous process of recruitment, vetting and training. Our staff have a variety of skills and experience, all from different professional backgrounds. Our recruitment process is primarily through word of mouth and employee referral. The benefit of employee referral is that each of our members of staff feels like they are contributing to the wellbeing of their clients, through referring staff for a job who they personally trust, and feel would excel at the job! After an interview, DBS and references are then completed.

Happy Customers, Happy Homes

Below are a few testimonials from a couple of our current clients, all with different support needs, and a variety of ages!

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