All staff have professional references and also have CRB checks. Standards are reviewed
regularly and SCOOP works within the continuous improvement of quality framework
guidelines, set by Suffolk County Council.
The overall aim of the Service is to support people who have trouble with day to
day living skills . This support enables them to remain in familiar surroundings
hopefully reducing the need for residential care or admission to psychiatric hospitals.
By monitoring the individuals well being and encouraging dev elopement of life skills
we have found that quality of life and inclusion in the wider community is beneficial
to nearly all our clients.
The Service prides itself on the promotion of choices helping individual clients
feel empowered and able to be selective about the Support they need.
Feedback from Health Professionals acknowledge that the Service is achieving its
By having regular support in place we have found there is less strain on family relationships.
Families do not feel so pressurised knowing their loved ones are being supported
and well cared for while they go about their everyday lives. Whether it is due to
work commitments or in the present day more and more families are living farther
All support workers who are offered employment by SCOOP have to already have the
relevant experience, skills and qualifications to deliver community support.